REGISTERLY
📄 Refund & Subscription Policy
Last updated: 25/112025
This policy applies to subscriptions sold via Apple App Store and Google Play Store, and managed through RevenueCat.
1. Subscription Types
Registerly offers:
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Primary subscription (monthly/yearly)
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Extra device add-ons
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Loyalty program add-ons
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Quote feature add-ons
Subscriptions renew automatically unless canceled.
2. Billing & Payments
Payments are processed by:
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Apple App Store
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Google Play Store
We do not store your payment details.
3. Free Trial
New businesses may receive a 7 or 14-day trial, depending on administrative enrolment.
During the trial:
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All features corresponding to your plan are available
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You may cancel at any time before renewal
4. Refunds
Refunds are handled exclusively by:
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Apple (App Store → “Report a Problem”)
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Google (Play Store refund process)
We cannot issue refunds directly.
You may request refunds for:
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Accidental purchases
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Duplicate subscriptions
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Non-functioning services (subject to store approval)
5. Cancellation
You can cancel anytime via:
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App Store subscriptions settings
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Google Play subscriptions settings
Canceling does not remove access; you retain premium features until the end of the billing period.
6. Subscription Lapse
If a subscription expires:
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The app will restrict premium features
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Device sessions may be logged out
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A paywall will appear until renewed
No data is lost when a subscription lapses.
7. Invoices, Quotes & AEAT Compliance
Invoices already generated remain valid.
AEAT submissions (if enabled) may stop once subscription lapses.
8. Changes to Plans & Pricing
We may adjust prices with prior notice in the app.